Cancellation & Refund Policy

Shipping and Cancellation Policy

Thank you for choosing Cosmic Uplift! We are committed to providing you with exceptional service and products. Please review our Shipping and Cancellation Policy below:

Shipping Policy:

  1. Processing Time: Orders typically take 1-3 business days to process before shipping, unless otherwise stated.

  2. Shipping Methods: We offer standard and expedited shipping options. Delivery times may vary depending on your location and chosen shipping method.

  3. Shipping Rates: Shipping rates are calculated based on the weight of your order and your location. You will see the shipping cost at checkout before completing your purchase.

  4. International Shipping: Currently, we only offer shipping within India. Please note that international shipping outside of India is not available at this time.

  5. Tracking Information: Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.

Cancellation Policy:

  1. Cancellation Requests: We understand that circumstances may arise where you need to cancel your order. If you wish to cancel your order, please contact our customer service team as soon as possible at +91-9499484894 or info@cosmicuplift.com. Please note that we cannot guarantee cancellation if your order has already been processed or shipped.

  2. No Returns Allowed: We do not accept returns unless the product is damaged or defective upon arrival. If you receive a damaged or defective product, please contact us within 5 days of receiving your order to initiate the return process.

  3. Damaged or Defective Products: If you receive a damaged or defective product, please contact our customer service team immediately. We will provide instructions on how to return the item for a replacement or refund.

  4. Return Process: To initiate a return for a damaged or defective product, please contact our customer service team at +91-9499484894 or info@cosmicuplift.com. Please include your order number, a description of the issue, and any relevant photos of the damage or defect.

  5. Refunds: Once we receive the returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please allow [number of days] for the refund to be processed and reflected in your account.

Contact Us:

If you have any questions or concerns about our Shipping and Cancellation Policy, please don't hesitate to contact us at +91-9499484894 or info@cosmicuplift.com. Our customer service team is available 9AM - 6PM All days to assist you.

Thank you for choosing Cosmic Uplift. We appreciate your business!

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